Privacy Policy

Canvas Quest recognizes and respects right to personal privacy of the visitors to our website. We will collect and use information through our web site in the ways disclosed in this statement. We may offer links to other web sites. Please note that other sites may have their own privacy policy and their standards may differ from ours. We may update this policy from time to time, so please check this page occasionally for updates.

Information Collection

We do not collect personally-identifiable information from individuals unless they provide it to us voluntarily and knowingly through the various forms available on the CanvasQuest.com website. Canvas Quest does not actively market to children, and we never knowingly ask a child under 13 to divulge personal information. If you are just browsing and learning about our products, we invite you to do so. As a casual, unregistered visitor to our site, we'll recognize your IP address, home server, but not your e-mail address or any other personal information.
In order to place a product order or to contact us, you may be asked and it may be necessary for you to provide personally-identifiable information. Such information can include, but may not be limited to your name, address, phone, email and credit card information. We utilize Secure Socket Layer (SSL) encryption for transmissions of credit card numbers to our server.

Cookies

In order to facilitate your use of the website, some parts of the website require use of cookies. A cookie is a small text file that our website places on a user’s computer hard drive. A cookie doesn't extract any information from your computer. When you log in as a member, your session cookie may contain personally identifiable information, such as first and last name, but they are encrypted using 256 bit encryption before being stored on your computer. Despite this encryption, before you leave our web site, you should make sure to log out if you're using a public computer to access our website or if you're concerned about someone accessing your personal computer.

Information Usage

The information collected by Canvas Quest through this website will be used to allow us to better serve our customers. Users who provide contact information may receive emails about their order status, about issues with their order, receive answers or feedback to their questions, or receive account related messages. We may share your shipping address with shipping companies such as UPS or U.S.P.S. in order to verify the validity of the shipping destination. We may also share your name, contact and credit card information with companies such as PayPal.com for the purposes of processing your order transaction.

Access to Information

Users may change/update their personal information through the appropriate forms available on the website. Users may delete their information from our database by contacting us. Users may not request a change or deletion of their information from our database records of previously submitted orders as we need to keep this information in order to file taxes and track our revenue patterns.

Data Storage and Security

We protect our user information with any or all of the following security features. Secure Socket Layer (SSL) encrypted transmission of sensitive data from the user's computer to our server. Strong encryption for stored credit card numbers or account passwords. Software and/or hardware based firewall and anti-virus.

Legal

In case of claim or notice of an online credit card fraud or any other type of transaction fraud, we may submit any required information such as IP address logs, Server logs, transaction information to the relevant authorities and the Internet Crime Complaint Center, which is in partnership with the FBI and the NW3C.


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